EU General Product Safety Regulation – GPSR

Changes to the General Product Safety Regulation (GPSR) from 13 December 2024

Dear Business Partner,


We are currently informing important customers such as yourself about updates to the EU General Product Safety Directive. As a result of upcoming changes to legislation, online resellers of Signify products will need to take certain measures before the end of 2024. The upcoming changes are only applicable to e-commerce, and not to physical retail.

The General Product Safety Regulation (GPSR) (EU) 2023/988 aims to address major societal changes that have affected consumer product safety during recent decades, such as increasing digitalization and new developments in technology (for example the proliferation of AI and connected devices).

The new EU regulation enters into force on 13 December 2024 and imposes the following obligations in particular in three categories:

  1. Each product detail page (PDP) of products must include the manufacturer’s name, registered trade name or registered trademark, and contact details, particularly postal address and email address.
    • For Signify products of the Philips and PILA brands the address is as follows:
Signify
I.B.R.S. / C.C.R.I. Numéro 10461
5600 VB Eindhoven, The Netherlands
Email: Support.PhilipsLightingCEE@signify.com
  1. The company is required to post a link to product safety information on PDP.
  1. Product photos for professional products are available for download in Excel and BMEcat format from the website baltics.partnerportal.pro/ecommerce.

What are Signify’s obligations to you?

In the case of new product introductions, we will automatically provide the required information. In the case of a current offer, we will provide the documents, enabling the implementation of both measures.

We trust that the information provided will allow you to make the required changes. If you have any questions or need additional clarification, please contact your Signify Partner.

Downloads:

How to find the right safety information sheet for your LED Lamp:

  1. Please download the safety information cards to your device.
  2. Check the safety instructions sheet name corresponding to the 12NC product code in the safety information sheet selection table available below or to download in PDF and Excel.

We invite you to read the letter: